Winning lifetime customers :

how to keep customers using customer care! /
Marc Thornton.
Bibliographic Details
Main Creator: Thornton, Marc.
Format: Book
Language:English
Published / Created: Dublin : Blackhall, 2001.
Subjects:
Notes:Includes Bibliography (p. 169) and Index.

Physical description: xii, 174 p. : ill., graphs ; 24 cm.

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ISBN:1901657671 (pbk.)
9781901657678 (pbk.)
Call Number View In Collection
9A 6050
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