Arnfield, R., & Arnfield, B. (1999). Customer relationship management on the web: Integrating financial services with the internet. Lafferty publications.
MLA CitationArnfield, Robin, and Beatrice Arnfield. Customer Relationship Management on the Web: Integrating Financial Services with the Internet. Lafferty publications, 1999.
Warning: These citations have been automatically generated and may not always be 100% accurate..