Making the public sector more user friendly?
a critical examination of the Citizen's charter
Michael Connolly, Penny McKeown, and Grainne Milligan-Byrne
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| Format: | Book |
| Language: | English |
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Jordanstown, Co. Antrim
Department of Public Administration and Legal Studies, University of Ulster
1993
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| Notes: | Bibliography Physical description: [4], 32 p. 30 cm. more |