Connolly, M. E. H., McKeown, P., & Milligan-Byrne, G. (1993). Making the public sector more user friendly?: A critical examination of the Citizen's charter. Department of Public Administration and Legal Studies, University of Ulster.
MLA CitationConnolly, M. E. H., et al. Making the Public Sector More User Friendly?: A Critical Examination of the Citizen's Charter. Department of Public Administration and Legal Studies, University of Ulster, 1993.
Warning: These citations have been automatically generated and may not always be 100% accurate..